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FAQs

FAQ’s

Q:  I need help with auction marketing; how do I get started?

Q:  Will working with Satellite Prolink save me money?

Q:  What if I already have contracts with my local papers?

Q:  Do you need photos or logo graphics at any particular image resolution?

Q:  How do I send SPL files that are too large to send via email?

Q:  For my listing on various websites, i.e. Trulia.com, Zillow.com it shows Satellite Prolink's contact information instead of mine.  Why is this?

Q:  When internet listing proofs are sent; are they already live?

Q:  What is Internet Marketing?

Q:  Why do I need Internet Marketing when I already have an off-line campaign?

Q:  How can I ensure that my advertisement is listed first on Search Engines?

Q: What forms of payment does Satellite Prolink accept?

Q: What type of credit cards does Satellite Prolink accept?

Q: Does Satellite Prolink send a revised invoice to the customer if the ad schedule or price changes from original invoice or activated campaign?

Q: How does Satellite Prolink send paperwork such as:  invoices, agreements and credit card receipts?

Q: At what point in the process does Satellite Prolink send an invoice to the client?


Q:  I need help with auction marketing; how do I get started?
A:  If would like to speak with us about your business, call toll free, 800-510-5465; office hours are 9-5 eastern time, Mon. thru Fri.  If you prefer online submissions, 24/7, go to the Budgets2Go form at:  http://www.satelliteprolink.com/Budgets2Go.php and fill in as much information as you can.  After reviewing your request, we will contact you however you’ve specified.

 

Q:  Will working with Satellite Prolink save me money?
A:  Yes, you will save; especially when you take advantage of the NAA and SPL managed group contracts.  In addition to this, you will gain value and save time when you take advantage of our complete marketing management systems.  Focus on your strengths and increase your business when you take advantage of the marketing research, budget creation, graphic art production, fulfillment, tracking and accounting

 

Q:  What if I already have contracts with my local papers?
A:  Great question!  We can contact your media representative(s) to ensure you receive the best rate and if you prefer, we can negotiate and manage your contract, place ads on your behalf and alert you regarding your contract status.

 

Q:  Do you need photos or logo graphics at any particular image resolution?
A:  Yes, for best print quality we recommend a minimum of 200-300 dpi resolution.

 

Q:  How do I send a file too large to send via email?
A:  You can attach one file to the Budgets2Go form.  Let us know if you need further assistance. 

 

Q:  For my listing on various websites, i.e. Trulia.com, Zillow.com it shows Satellite Prolink's contact information instead of mine.  Why is this?
A:  The accounts are setup and managed by Satellite Prolink in an effort to provide you a discounted rate.  If a website shows SPL’s contact information and we receive an inquiry, it will be immediately forwarded to you.  If you would prefer your contact info to show, please let us know and we will assist you accordingly.

 

Q:  When internet listing proofs are sent; are they already live?
A:  In most cases, yes.  As listing sites require the data input prior to producing the proof.   If this is an issue for you, alert the SPL team for other arrangements.

 

Q:  What is Internet Marketing?
A:  Internet marketing is the use of online strategies or tactics for branding, marketing, advertising, and promoting products and services.  Examples of Internet Marketing include: search engine optimization, search and social pay per click advertising, email marketing, online display/banner advertising, online public relations and affiliate marketing. 

 

Q:  Why do I need Internet Marketing when I already have an off-line campaign?
The internet provides you with new marketing possibilities.  It is different in that it reaches an audience most likely not exposed to your off-line media.  The internet is flexible, track-able and it is here to stay.  Online marketing is growing in popularity and an effective internet marketing strategy will complement your existing off-line campaigns.  Enhance your print ad efforts with an Internet Marketing Value Pack at:   http://www.satelliteprolink.com/value-packs

 

Q:  How can I ensure that my advertisement is listed first on Search Engines?
A:  Guaranteeing first place results on search engines is not absolute; however, there are a variety of methods (both paid and unpaid) to help improve your website's ranking.  Search engine optimization techniques help you rank higher in the 'organic' sections of the search engine pages while search and social pay-per-click ads and paid inclusion programs provide you with immediate presence on-line for selected keywords and phrases - great for auction events!

 

Q: What forms of payment does Satellite Prolink accept?
A: Satellite Prolink accepts all major credit cards, company checks, cashier checks, and wire transfers.

 

Q: What type of credit cards does Satellite Prolink accept?
A: Satellite Prolink accepts VISA, MasterCard, Discover and American Express for payment.

 

Q: Does Satellite Prolink send a revised invoice to the customer if the ad schedule or price changes from original invoice or activated campaign?
A: Yes, Satellite Prolink sends a revised invoice to the customer to show any change in price or schedule.

 

Q: How does Satellite Prolink send paperwork such as:  invoices, agreements and credit card receipts?
A: Satellite Prolink sends paperwork via email or fax; whichever you prefer.

 

Q: At what point in the process does Satellite Prolink send an invoice to the client?
A:  When all ad schedules and related fees on the budget are confirmed, the invoice is created and presented to client.